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About BTRtec

Headquartered in Toronto, Canada, BTRtec has been in the North American market for over 6 years. We serve more than 8,000 households and have completed over 10,000 installations.

We have proven, end-to-end experience in successfully bringing Chinese smart door locks (GB-standard mortise locks) into the North American market—from zero to full operation.

Based on this validated experience, we founded BTRtec to transform a complex and uncertain localization process into standardized, reliable services.

We help our partners with:

• Professional Installation
  Deep expertise in North American door types and GB-standard mortise lock compatibility, delivering standardized and repeatable installation services.
• Local After-Sales Support
  A localized service network providing timely, reliable, and accountable after-sales support.
• Channel & Fulfillment Enablement
  End-to-end support across customs clearance, local warehousing, and last-mile distribution, ensuring a complete and operational supply chain.
• Offline Showrooms & Local Market Presence
  Physical stores and showrooms in major cities across Canada and the United States, supporting product display, customer experience, and local business engagement.
• Online Sales Enablement
  Operation of North America–based direct-to-consumer websites, enabling compliant, controllable online customer acquisition and order fulfillment for our brand partners.
• B2B Channel Access & Local Partnerships
  Long-term partnerships with multiple local door manufacturers and builders, providing scalable B2B sales channels and project-based market access.

Flexible Engagement Models
You may choose to work with us solely for installation and after-sales services, or leverage our fully integrated, end-to-end North America market entry model to support your business growth.

Our cooperation model is designed to be modular and flexible, allowing you to start with specific services and scale toward a complete solution at your own pace.